It’s difficult enough to have a car accident, talking with your car insurance provider and stressing about getting around. The last thing you want is an auto body shop that will give you the runaround. Similar to any other business, auto body shops run the whole spectrum in terms of quality, so save yourself the trouble by doing some research before choosing one.
Car accident repairs are likely to cost big money, and it’s wise to go with an auto body shop that is highly recommended. If your insurance policy covers most of repair costs, you could go with the authorized repair shop located nearest you, but take it slow.
Although an insurance company will take out a facility if it receives complaints, its list is not tantamount to a recommendation. Instead, obtain the details for different shops from your insurer and then ask people around you for opinions on any of those shops that they’ve used before. Do an Internet search on all of those shops, paying attention to customer reviews.
When you get to the shop to ask for your estimate, look around you and try to know more about the business. You should see their license hung on a wall, but if you don’t, politely request to see it. Inquire as well how long they have been in operation and whether they have always been located in that specific area. The answer you get will tell you much about the shop’s stability.
Know how long the manager has been with the Columbus garages and whether he is also skilled in auto body repair. They may not need a background in repair to manage a business well, but this knowledge will surely be helpful in guaranteeing quality work.
Another consideration you should make is the size of the staff. More people means a bigger overhead for the shop. Overhead expenses can considerably vary even if they’re located in the same town or city. Sometimes, shops with bigger overheads will take shortcuts to help boost their profit margin. Or they could charge you for several incomplete services. Of course, this is true for all shops, which is why you absolutely need to do your homework so you will know which ones are worth considering.
Finally, after getting your estimate, inquire about the Smith Station body shop warranty. This must be given to you in written form and effective for a year, both for parts and workmanship. If possible, you should get two years for the body work and three years for the paint. Beware of those that offer a lifetime warranty though as this is unrealistic and often very restrictive.